9-1-1 Public Education
CELL PHONE SALLY & FRIENDS
Do you recognize Cell Phone Sally & her friends? Click on the link below the picture to learn about different types of phones and what to do if you have to call 9-1-1.
LINK TO CELL PHONE SALLY ON YOUTUBE:
CALLING 9-1-1 FROM YOUR CELL PHONE:
- When calling 9-1-1 from your cell, know your location!
- Cell phone 9-1-1 calls do not always provide your location to dispatchers.
- 9-1-1 needs to know where the emergency is before help can be sent.
- Know your exact location, including cross streets, mileposts or landmarks.
- Give the dispatcher your cell phone number, including area code.
- If your 9-1-1 call is disconnected, call again!
IF YOU HAVE A CHOICE, USE YOUR VOICE!
As of January 2017, texting 9-1-1 is only available in some areas throughout the United States.
There are counties in Washington State who do accept texts to 9-1-1. However, those texts WILL NOT go through if you are traveling in an area that doesn't accept texts to 9-1-1.
So for now, if you have an emergency, the only way to ensure your call will be answered is to make a voice call or use a TTY/TDD device. Be ready to provide your location, name, and type of emergency.
For information on this subject please call (509) 843-3494 or email email@example.com.
STAY ON THE LINE SO 9-1-1 KNOWS YOU'RE FINE!
Did you know that 32% of all 9-1-1 calls in Washington State are accidental? Although we understand that accidents do happen, we encourage you to follow a few simple guidelines to help reduce these accidental calls.
- Know the phone you own. Understanding how your phone works will help you to prevent accidental calls, such as pocket dials.
- Lock your phone AND understand that although locking your phone is not 100% effective in preventing accidental calls, it will reduce the number of calls significantly.
- Don't let children play with your phone. This includes "old" phones with working batteries. Even phones without "service" will still call 9-1-1 if they have a working battery.
If you do accidentally call 9-1-1, please stay on the line and explain to the dispatcher what happened. Sending responders to accidental 9-1-1 calls can waste valuable resources that could be needed elsewhere.
Stay on the line so 9-1-1 knows you're fine!
- SHERIFF'S OFFICE ANNUAL FOOD DRIVE: Last Saturday of April
- NATIONAL NIGHT OUT AT THE CITY PARK: Last Monday of August